Case Study: Implementing Generative AI for VietFinance Group

VietFinance Group

VietFinance faced growing challenges in managing its vast volumes of customer and transaction data, which were not being effectively utilized.

Challenge

GENEXTECH’s Solution

GENEXTECH’s expert team implemented a comprehensive Generative AI and Data Analytics solution within 16 weeks, including:

• Building a Generative AI Hub on SAP BTP using SAP AI Core and AI Launchpad.

• Deploying SAP Analytics Cloud with Joule AI Copilot for intelligent analytics and automated reporting.

• Integrating AI-generated visualizations through automated report workflows.

• Developing an AI-powered chatbot to assist customers 24/7 with real-time transaction analysis.

Manual reporting consumed over 40 hours per week, and delayed insights significantly impacted decision-making, strategic planning, and customer services.

Results

“GENEXTECH helped us transition from manual operations to a data-driven enterprise.
Generative AI not only saved time but also uncovered new business insights we couldn’t see before.”

- Ms. Lê Thị C, CIO, VietFinance Group

70%

Reduction in reporting time

4.8/5

$500K+

45%

Annual cost savings

Customer satisfaction rating

Faster decision-making

Client Testimonial